Wednesday, May 1, 2019
Utah Cultural Celebration Center
1355 W. 3100 S. West Valley City
Contact Tracy Hansford if you have questions:
firstname.lastname@example.org or 801-236-7544.
11:30 am Registration
12:00 pm Change Leader Certification Luncheon
1:30 pm Break
1:40 pm KEYNOTE: Empathic Communication
2:45 pm Break
3:00 pm KEYNOTE – Continued
4:30 pm Adjourn
KEYNOTE: Gary Vickrey: Empathic Communication
The most fundamental need of any human being is to be heard and understood. The problem is most of us have never truly been taught how to listen. In fact, we have been taught to not listen to others. We listen with an agenda. That is, we listen to generate a response, to solve an issue, to have someone leave our office, or a myriad of other reasons. But we need to have a genuine interest in truly hearing what a person is saying and why. In this session we will break down everything we think we know about listening and will learn and practice the art of empathic listening.
Utah Arts & Museums has arranged a special room rate of $95 at the Crystal Inn West Valley City for the Change Leader Conference and Mountain West Arts Conference.
There is a room block for the conference. Please reference “MWAC19” when making your reservation.
The deadline to book a room at this rate is April 12, 2019.
For reservations call 801.736.2000